"When we moved, we found ourselves looking for a new insurance agent, and Shawn Payton was recommended to us. What a pleasant surprise to find an agent with such personalized service!

Shawn came to our house at our convenience, he explained everything to us and pointed out areas where we should improve our coverage--as well as what we didn't need. Hopefully, we will never have to use any of our policies, but if we do, it is reassuring to know that Shawn will guide us through it.

We always receive prompt service when we call, and we even get an occasional call to check if everything is alright with us. We would highly recommend Payton Insurance."

  -- Gitte and Steve Bloom

"I purchased a new home this past December, and amongst other things, had to plan on coordinating these details with my "old" insurance broker. As luck would have it, my new home was right in the middle of a "high fire danger" area and would require special insurance coverage. After the frustration of dealing with people who didn't know how to navigate this issue, my realtor and friend referred me to Shawn Payton.

My trouble of searching for a good rate with my special circumstances was over. Shawn was professional, very responsive and delivered on his commitments--a simple formula that most businesses these days just can't get right.

I have been in the service sector for nearly 18 years, so I have a particularly keen sense of customer service, when it's good and when it's not. Shawn is a shining example of a company owner that has provided for the most important element of any transaction: service. Sure, the product was good and the rate was right, but the service was excellent. I feel like I have known Shawn for years, yet we have never met! Continued success to you, Shawn. You've got the right formula."

  -- Scott Loyola

"Just a quick note to thank you for helping Nancy, Blake and myself for all of our various insurance needs the past 2 years.  You have been such a big help and have answered so many of our questions.

As you know, when we moved here from Colorado 2 years ago, we had no family, or friends here to answer any of our insurance needs questions.  When our Troop Realty friends, Tina and Karen recommended you ... I called and you responded that day.  When the fires broke out last week, you made a house call.  Our neighbor was so impressed he asked for your business card.  You have been a true professional to your insurance "community" and a friend on the personal side of your business.  Thanks for all your help."

  -- Ron, Nancy and Blake Gifford

"We have used Shawn for our commercial and residential property coverages for the last three years. He is very service oriented and attentive to our needs. We always get an immediate response to any questions we may have. If you're looking for competitive prices and excellent customer service, let Payton Insurance have a chance to earn your business.

  -- Elton and Janice Gallegly